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CareLuminate Quality and Safety Report

Savoy Medical Center

801 POINCIANA AVENUE
MAMOU, LA
(337) 468-5261

Patient 
Recommendation

Good: Top 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

77%
Good: Top 25% Hospital

Based on 77% of 87 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
79%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Savoy Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality is good at times, but staffing issues are decreasing overall care quality.

Nurses Say it Straight

These comments are not from nurses at Savoy Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality is good at times, but staffing issues are decreasing overall care quality.

Excellent care, challenges with staffing, transfer to OHSU for surgery.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Savoy Medical Center offers quality care based on the CMS HCAHPS patient ratings and quality data. Notably, the hospital efficiently handles emergency cases, boasting a low ER wait and treatment time of less than 2 hours. However, it is important to highlight that Savoy Medical Center faces challenges with high infection rates. Despite this, the hospital remains focused on providing quality care to its patients.

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