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CareLuminate Quality and Safety Report

North Oaks Medical Center, L L C

15790 PAUL VEGA MD DRIVE
HAMMOND, LA
(985) 345-2700

Patient 
Recommendation

Poor: Bottom 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

61%
Poor: Bottom 25% Hospital

Based on 61% of 990 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
59%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at North Oaks Medical Center, L L C but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.

Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.

St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.

Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.

Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.

Truly good hospital with quality care; I would definitely encourage them to come.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.

Definitely recommend Covenant hospital; confident in their new charting system.

Nurses Say it Straight

These comments are not from nurses at North Oaks Medical Center, L L C but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.

Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.

St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.

Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.

Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.

Truly good hospital with quality care; I would definitely encourage them to come.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.

Definitely recommend Covenant hospital; confident in their new charting system.

Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

North Oaks Medical Center, L L C provides an average overall patient satisfaction, as indicated by CMS HCAHPS patient ratings and quality data. Patients have expressed positivity towards the quiet atmosphere within the hospital. In terms of mortality rates, the hospital falls within the average range for all measured aspects. When it comes to emergency room wait times, patients can expect to be seen and treated within an average timeframe of 2-3 hours. While the hospital does not excel in treating conditions like heart attacks to prevent readmission, it does demonstrate exceptional efforts in preventing infections among patients receiving care on-site.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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