CareLuminate Quality and Safety Report
Natchitoches Regional Medical Center
501 KEYSER AVE
NATCHITOCHES, LA
(318) 471-2628
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
61%
Poor: Bottom 25% Hospital
Based on 61% of 158 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
59%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Natchitoches Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care good, but understaffed like all hospitals.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Depends on the person they see.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Nurses Say it Straight
These comments are not from nurses at Natchitoches Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care good, but understaffed like all hospitals.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Depends on the person they see.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Natchitoches Regional Medical Center maintains an average level of patient satisfaction according to CMS HCAHPS patient ratings and quality data. The hospital demonstrates average performance in all measured mortality rates. Patients at Natchitoches Regional can expect an average emergency room wait time of 2-3 hours, ensuring timely evaluation and treatment. It is worth noting that the hospital has faced challenges in maintaining infection rates, which have been higher than desired.
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