CareLuminate Quality and Safety Report
Mcdowell ARH Hospital
9879 KENTUCKY ROUTE 122
MC DOWELL, KY
(606) 377-3400
Patient
Recommendation
Excellent: Top 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
85%
Excellent: Top 10% Hospital
Based on 85% of 57 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
89%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mcdowell ARH Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Very good care, small hospital, limited services, up-to-date facilities
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is great, staff is likable.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Mcdowell ARH Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Very good care, small hospital, limited services, up-to-date facilities
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is great, staff is likable.
Quality is good at times, but staffing issues are decreasing overall care quality.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Mcdowell ARH Hospital demonstrates average performance in every measured mortality rate. Additionally, the hospital is notable for its low emergency room wait and treatment time, with patients typically receiving care within a timeframe of less than two hours. These statistics provide consumers with a factual overview of the quality of care at Mcdowell ARH Hospital.
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