CareLuminate Quality and Safety Report
Saint Joseph Berea
305 ESTILL STREET
BEREA, KY
(859) 986-6500
Patient
Recommendation
Excellent: Top 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
83%
Excellent: Top 10% Hospital
Based on 83% of 100 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
86%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Saint Joseph Berea but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care is great, staff is likable.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Nurses Say it Straight
These comments are not from nurses at Saint Joseph Berea but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care is great, staff is likable.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Saint Joseph Berea receives very high overall patient satisfaction ratings, according to the CMS HCAHPS patient ratings and quality data. Patients specifically praised the hospital for its excellent nurse communication and the staff's responsiveness to their needs. The staff's ability to meet patients' needs quickly was also reported as excellent. Patients consistently expressed positivity regarding the cleanliness of the hospital and the quiet atmosphere. The hospital's mortality rates are average when compared to other hospitals. Additionally, the hospital has an average emergency room wait time, with patients being seen and treated within a timeframe of 2-3 hours on average.
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