CareLuminate Quality and Safety Report
Knox County Hospital
80 HOSPITAL DRIVE
BARBOURVILLE, KY
(606) 546-4175
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
79%
Strong: Top 20% Hospital
Based on 79% of 86 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
81%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Knox County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is great, staff is likable.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Knox County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Quality of care is great, staff is likable.
Highly recommended hospital for family members.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
According to the CMS HCAHPS patient ratings and quality data, Knox County Hospital demonstrates average performance in various aspects of care. The hospital has average mortality rates across all measures, indicating a standard level of care provided to patients. Additionally, the hospital maintains an average ER wait time, with patients typically being seen and treated in approximately 2-3 hours. However, it is worth noting that the hospital needs improvement in effectively managing conditions such as pneumonia to reduce readmissions. Overall, Knox County Hospital provides an adequate level of care, but there is room for advancement in certain areas of treatment.
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