CareLuminate Quality and Safety Report
Marshall County Hospital
615 OLD SYMSONIA ROAD
BENTON, KY
(270) 527-4800
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
68%
Below Average: Bottom 50% Hospital
Based on 68% of 89 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
68%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Marshall County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Depends on the person they see.
Quality of care is great, staff is likable.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Marshall County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Depends on the person they see.
Quality of care is great, staff is likable.
Level of care at hospital is outstanding
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
According to CMS HCAHPS patient ratings and quality data, Marshall County Hospital is an average performing facility across all measured mortality rates. Additionally, the hospital maintains an average emergency room (ER) wait time, with patients typically being seen and treated within 2-3 hours.
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