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CareLuminate Quality and Safety Report

Cumberland County Hospital

299 GLASGOW ROAD
BURKESVILLE, KY
(270) 864-2511

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

74%
Above Average: Top 50%

Based on 74% of 50 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
75%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Cumberland County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Very good care, small hospital, limited services, up-to-date facilities

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Quality is good at times, but staffing issues are decreasing overall care quality.

Nurses Say it Straight

These comments are not from nurses at Cumberland County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Very good care, small hospital, limited services, up-to-date facilities

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Quality is good at times, but staffing issues are decreasing overall care quality.

Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Cumberland County Hospital demonstrates average results across all assessed mortality rates. Additionally, the hospital boasts a low emergency room wait and treatment time, with patients experiencing a wait time of less than two hours. These facts indicate that Cumberland County Hospital maintains efficient emergency care services and demonstrates satisfactory performance in mortality rates.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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