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CareLuminate Quality and Safety Report

Marcum And Wallace Memorial Hospital

60 MERCY COURT
IRVINE, KY
(606) 723-2115

Patient 
Recommendation

Good: Top 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

78%
Good: Top 25% Hospital

Based on 78% of 94 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
80%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Marcum And Wallace Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Quality of care is great, staff is likable.

Depends on the person they see.

Level of care at hospital is outstanding

Nurses Say it Straight

These comments are not from nurses at Marcum And Wallace Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Quality of care is great, staff is likable.

Depends on the person they see.

Level of care at hospital is outstanding

Excellent care, challenges with staffing, transfer to OHSU for surgery.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Marcum And Wallace Memorial Hospital demonstrates average performance in all measured mortality rates. Additionally, the hospital maintains an average emergency room wait time, with patients typically being seen and treated within a timeframe of 2-3 hours. Notably, the hospital excels in effectively treating conditions such as pneumonia, reducing the likelihood of patients requiring readmission.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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