CareLuminate Quality and Safety Report
Lourdes Hospital
1530 LONE OAK ROAD
PADUCAH, KY
(270) 444-2444
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 620 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Lourdes Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
Quality of care is excellent; exceptional care is provided in the women's service line.
Good quality care, personable staff, compassionate work.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Depends on specific service. Certain doctors recommended for surgery, others advised against. Limited knowledge on other services. Proud of our small community hospital, but recommend KU campus for oncology.
Truly exceptional care, hardworking team, life-saving efforts, amazing unity.
Recommended for cardiac care and having a baby, but concerns about GI care, suggesting to consider other options for general surgery.
Excellent care, best possible for all.
Nurses Say it Straight
These comments are not from nurses at Lourdes Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
Quality of care is excellent; exceptional care is provided in the women's service line.
Good quality care, personable staff, compassionate work.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Depends on specific service. Certain doctors recommended for surgery, others advised against. Limited knowledge on other services. Proud of our small community hospital, but recommend KU campus for oncology.
Truly exceptional care, hardworking team, life-saving efforts, amazing unity.
Recommended for cardiac care and having a baby, but concerns about GI care, suggesting to consider other options for general surgery.
Excellent care, best possible for all.
Less confidence in Truman Hospital due to witnessed missed diagnoses, disregarded patient complaints, and high workload.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Lourdes Hospital demonstrates an average overall patient satisfaction rating based on the CMS HCAHPS patient ratings. Patients have reported that the care team can be slow in meeting their needs at times. Furthermore, the hospital experiences a lengthy wait time in the emergency room, taking on average over 3 hours for patients to be seen and treated. Additionally, Lourdes Hospital faces challenges regarding high infection rates.
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