CareLuminate Quality and Safety Report
Clark Regional Medical Center
175 HOSPITAL DRIVE
WINCHESTER, KY
(859) 737-8559
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 454 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Clark Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care good, but understaffed like all hospitals.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Quality of care is average to above average.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Clark Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care good, but understaffed like all hospitals.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Quality of care is average to above average.
Highly recommended hospital for family members.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Clark Regional Medical Center has received high overall patient satisfaction ratings based on the CMS HCAHPS patient ratings and quality data. Additionally, the hospital's mortality rates are average when compared to other healthcare institutions. Furthermore, Clark Regional Medical Center demonstrates an average emergency room wait time, with patients typically being seen and treated within 2-3 hours.
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