CareLuminate Quality and Safety Report
Baptist Health Corbin
ONE TRILLIUM WAY
CORBIN, KY
(606) 528-1212
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
68%
Below Average: Bottom 50% Hospital
Based on 68% of 593 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
68%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Baptist Health Corbin but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Nurses Say it Straight
These comments are not from nurses at Baptist Health Corbin but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on CMS HCAHPS patient ratings and quality data, Baptist Health Corbin demonstrates average overall patient satisfaction. The hospital performs at an average level in every measured mortality rate. The facility, unfortunately, experiences an extended wait time in the emergency room, with patients typically waiting for over 3 hours before receiving treatment. Additionally, Baptist Health Corbin may need improvement in effectively treating heart attacks to prevent patient readmissions. Nevertheless, the hospital excels in ensuring that patients at the facility do not contract infections, displaying exceptional infection control measures.
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