CareLuminate Quality and Safety Report
Owensboro Health Regional Hospital
1201 PLEASANT VALLEY ROAD
OWENSBORO, KY
(270) 417-2000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 1,338 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Owensboro Health Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Not recommending hospital, ED unit lacking, insufficient patient care.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
Good care for loved ones at this hospital.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Nurses Say it Straight
These comments are not from nurses at Owensboro Health Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Not recommending hospital, ED unit lacking, insufficient patient care.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
Good care for loved ones at this hospital.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Would not recommend Kaiser Sunnyside Med Surg due to concerns about union page and staffing numbers.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Owensboro Health Regional Hospital consistently demonstrates high levels of overall patient satisfaction. However, it is worth noting that the hospital experiences an extended emergency room wait time, with patients typically waiting over three hours before receiving treatment. Additionally, the hospital has room for improvement in effectively treating conditions such as heart failure and pneumonia, as readmission rates for these conditions remain high. Furthermore, Owensboro Health Regional Hospital has faced challenges in controlling infection rates, which have been found to be relatively elevated.
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