CareLuminate Quality and Safety Report
Spring View Hospital
320 LORETTO ROAD
LEBANON, KY
(270) 692-5145
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
72%
Above Average: Top 50%
Based on 72% of 147 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
73%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Spring View Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Spring View Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Highly recommended hospital for family members.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Spring View Hospital consistently achieves high overall patient satisfaction ratings. Patients report that nurse communication is excellent, and the staff is responsive to their needs, meeting them quickly and efficiently. Furthermore, patients express appreciation for the quiet atmosphere of the hospital. While the hospital's mortality rates are average, their emergency department provides timely care, with patients being seen and treated within an average of 2-3 hours. However, it is worth noting that the hospital does face challenges with high infection rates.
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