CareLuminate Quality and Safety Report
St Claire Regional Medical Center
222 MEDICAL CIRCLE
MOREHEAD, KY
(606) 783-6502
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 440 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St Claire Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommended hospital for family members.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Nurses Say it Straight
These comments are not from nurses at St Claire Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommended hospital for family members.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St Claire Regional Medical Center demonstrates average overall patient satisfaction, as reported by the CMS HCAHPS patient ratings and quality data. Patients have noted that the care team at times can be slow in meeting their needs. The hospital showcases average performance in every measured mortality rate and presents an average emergency room (ER) wait time. Patients typically receive prompt attention and treatment within an average period of 2-3 hours. However, it is important to mention that the hospital encounters challenges with high infection rates.
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