CareLuminate Quality and Safety Report
King's Daughters' Medical Center
2201 LEXINGTON AVENUE
ASHLAND, KY
(606) 408-4401
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 469 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at King's Daughters' Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
We care for our patients well, with attentive managers. As a newer nurse, I'm still learning.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Truly good hospital with quality care; I would definitely encourage them to come.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
"For ER, great nurses and excellent doctors. But for floor care, it varies depending on the unit and nurse."
Quality of care in our hospital is great.
Nurses Say it Straight
These comments are not from nurses at King's Daughters' Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
We care for our patients well, with attentive managers. As a newer nurse, I'm still learning.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Truly good hospital with quality care; I would definitely encourage them to come.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
"For ER, great nurses and excellent doctors. But for floor care, it varies depending on the unit and nurse."
Quality of care in our hospital is great.
Quality of care declining, not recommended for loved ones. Suggest OHSU instead.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
King's Daughters' Medical Center demonstrates high overall patient satisfaction, with patients praising the hospital's quiet atmosphere. However, it is notable that the hospital experiences long ER wait times, averaging over 3 hours for patients to be seen and treated. Additionally, the hospital does not excel in treating conditions such as heart failure and pneumonia, resulting in patients needing to return to the hospital for further care. Nevertheless, King's Daughters' Medical Center excels in preventing infections among its patients, ensuring a safe and hygienic environment.
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