CareLuminate Quality and Safety Report
Neosho Memorial Regional Medical Center
629 SOUTH PLUMMER
CHANUTE, KS
(620) 431-4000
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
79%
Strong: Top 20% Hospital
Based on 79% of 242 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
81%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Neosho Memorial Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Neosho Memorial Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality is good at times, but staffing issues are decreasing overall care quality.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Neosho Memorial Regional Medical Center demonstrates a high level of patient satisfaction. According to CMS HCAHPS patient ratings, patients consistently report excellent communication with nurses and prompt responsiveness to their needs. The medical center is highly regarded for its quick and efficient care, with staff consistently meeting patient needs promptly. Patients also appreciate the calm and quiet atmosphere provided. Neosho Memorial Regional Medical Center maintains an average patient mortality rate and an average emergency room wait time, with patients typically being seen and treated within a range of 2-3 hours.
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