CareLuminate Quality and Safety Report
Citizens Medical Center
100 E COLLEGE DRIVE
COLBY, KS
(785) 462-7511
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 158 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Citizens Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care good, but understaffed like all hospitals.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Citizens Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Quality of care good, but understaffed like all hospitals.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Quality is good at times, but staffing issues are decreasing overall care quality.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Citizens Medical Center provides high overall patient satisfaction to its patients. The hospital performs at an average level in every measured mortality rate. Additionally, patients can expect an average wait time in the emergency room, with an average of 2-3 hours for patients to be seen and treated.
Nearby Hospitals
Logan County Hospital
OAKLEY
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones
Sheridan County Hospital
Patient Recommendation
Estimated Nurse Recommendation
HOXIE
Outstanding: Top 5% Hospital
93%
of Nurses Recommend to Their Loved Ones
Goodland Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
GOODLAND
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones
Decatur Health
Patient Recommendation
Estimated Nurse Recommendation
OBERLIN
Above Average: Top 50%
70%
of Nurses Recommend to Their Loved Ones
Cheyenne County Hospital
Patient Recommendation
Estimated Nurse Recommendation
ST FRANCIS
Above Average: Top 50%
75%
of Nurses Recommend to Their Loved Ones