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CareLuminate Quality and Safety Report

Herington Hospital

100 E HELEN STREET
HERINGTON, KS
(785) 258-2207

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

73%
Above Average: Top 50%

Based on 73% of 28 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
74%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Herington Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Very good care, small hospital, limited services, up-to-date facilities

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."

Nurses Say it Straight

These comments are not from nurses at Herington Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Very good care, small hospital, limited services, up-to-date facilities

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."

Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

and above average for patient experience. It meets the national average for the number of patients who would definitely recommend the hospital and rates higher than the national average for patients who felt they received timely help and pain management. Herington Hospital also scores higher than the national average for patients who reported that their room and bathroom were clean.

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of Nurses Recommend to Their Loved Ones

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I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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