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CareLuminate Quality and Safety Report

Cheyenne County Hospital

210 WEST 1ST STREET
ST FRANCIS, KS
(785) 332-2104

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

74%
Above Average: Top 50%

Based on 74% of 36 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
75%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Cheyenne County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Very good care, small hospital, limited services, up-to-date facilities

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Quality of care is great, staff is likable.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Nurses Say it Straight

These comments are not from nurses at Cheyenne County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Very good care, small hospital, limited services, up-to-date facilities

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Quality of care is great, staff is likable.

Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.

Excellent care, challenges with staffing, transfer to OHSU for surgery.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

According to the CMS HCAHPS patient ratings and quality data, Cheyenne County Hospital demonstrates average performance across various mortality rates. Additionally, the hospital's emergency room exhibits an average wait time, with patients typically being seen and treated within a reasonable timeframe of 2-3 hours. These facts provide potential consumers with an unbiased overview of the quality of care at Cheyenne County Hospital.

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
(or email us at info@careluminate.com)

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