CareLuminate Quality and Safety Report
Rock Regional Hospital, LLC
3251 NORTH ROCK ROAD
DERBY, KS
(316) 425-2400
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
77%
Good: Top 25% Hospital
Based on 77% of 200 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
79%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Rock Regional Hospital, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Depends on the person they see.
Quality of care is great, staff is likable.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at Rock Regional Hospital, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Depends on the person they see.
Quality of care is great, staff is likable.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Rock Regional Hospital, LLC receives high overall patient satisfaction ratings, with patients expressing positivity regarding the hospital's cleanliness and quiet atmosphere. The hospital's mortality rates are average across all measured categories. Additionally, the hospital exhibits a low emergency department wait and treatment time, guaranteeing patients a prompt medical response within two hours. However, the hospital faces challenges in effectively treating conditions such as pneumonia, resulting in a higher likelihood of patients requiring readmission. Additionally, Rock Regional Hospital, LLC struggles with high infection rates. Despite these areas for improvement, patients consistently appreciate the hospital's cleanliness, quietness, and satisfactory overall patient experience.
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