CareLuminate Quality and Safety Report
Saint Luke's South Hospital
12300 METCALF AVENUE
OVERLAND PARK, KS
(913) 317-7904
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
78%
Good: Top 25% Hospital
Based on 78% of 1,163 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Nurse Recommendation
85%
of Nurses Recommend to Their Loved Ones
Based on 20 CareLuminate interviews with nurses that work at Saint Luke's South Hospital.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
Shortened actual comments from nurses working at Saint Luke's South Hospital
Depends on the person they see.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Decent quality of care in our hospital.
Quality of care is average to above average.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care is great, staff is likable.
Nurses Say it Straight
Shortened actual comments from nurses working at Saint Luke's South Hospital
Depends on the person they see.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Decent quality of care in our hospital.
Quality of care is average to above average.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care is great, staff is likable.
Hospitals aren't what you think they are, the reality is quite complex.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Saint Luke's South Hospital ranks high in overall patient satisfaction, as per CMS HCAHPS patient ratings. Patients have reported that the staff is prompt in responding to their needs and excellent in meeting those needs efficiently. The hospital's mortality rates are average across all measured categories. Saint Luke's South Hospital boasts a low ER wait and treatment time of fewer than 2 hours. Additionally, the hospital excels in treating conditions like heart attacks, ensuring that patients rarely require readmission.
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