CareLuminate Quality and Safety Report
Overland Park REG MED CTR
10500 QUIVIRA ROAD
OVERLAND PARK, KS
(913) 541-5000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
66%
Below Average: Bottom 50% Hospital
Based on 66% of 472 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Nurse Recommendation
52%
of Nurses Recommend to Their Loved Ones
Based on 23 CareLuminate interviews with nurses that work at Overland Park REG MED CTR.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
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Nurses Say it Straight
Shortened actual comments from nurses working at Overland Park REG MED CTR
Quality of care and patient satisfaction are top priorities- nurses and physicians value our work, active feedback improvement. Manager's exceptional at patient monitoring.
Quality of care is excellent; exceptional care is provided in the women's service line.
Would recommend high-risk women go to Overland Park for delivery; Level III NICU, but no ECMO, trachs, or complex heart surgeries.
Overworked nurses, lack of care on regular floors. ER constantly full with burnout. Recommend NICU and trauma.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
Some good care, but seek care elsewhere at times. Good for quick help in trauma situations, but cardiac doctors prioritize revenue and don't always consider patient needs. Fast doctor, but poor outcomes.
Unsafe patient-staff ratio, difficult to provide quality care, steer family away, poor staffing, overcrowded hallways, long wait times, lack of privacy.
Overland is okay, not amazing but not awful either. It's just an average hospital.
Nurses Say it Straight
Shortened actual comments from nurses working at Overland Park REG MED CTR
Quality of care and patient satisfaction are top priorities- nurses and physicians value our work, active feedback improvement. Manager's exceptional at patient monitoring.
Quality of care is excellent; exceptional care is provided in the women's service line.
Would recommend high-risk women go to Overland Park for delivery; Level III NICU, but no ECMO, trachs, or complex heart surgeries.
Overworked nurses, lack of care on regular floors. ER constantly full with burnout. Recommend NICU and trauma.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Very busy hospital, but does a good job taking care of patients. Constant growth with full rooms, sometimes wait for ER beds. Superior labor and delivery, NICU, and women's care compared to another facility.
Some good care, but seek care elsewhere at times. Good for quick help in trauma situations, but cardiac doctors prioritize revenue and don't always consider patient needs. Fast doctor, but poor outcomes.
Unsafe patient-staff ratio, difficult to provide quality care, steer family away, poor staffing, overcrowded hallways, long wait times, lack of privacy.
Overland is okay, not amazing but not awful either. It's just an average hospital.
Confident in loved ones coming, unique services, high specialty level in certain areas.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Overland Park REG MED CTR exhibits an average level of patient satisfaction overall. The hospital demonstrates average mortality rates across all measured categories. In terms of emergency care, the hospital maintains an average waiting time, with patients typically being seen and treated within 2-3 hours. Overland Park REG MED CTR excels in its treatment of heart failure, effectively preventing patients from needing readmission. However, the hospital falls short in its treatment of pneumonia, as patients tend to require readmission. Notably, the hospital excels in enforcing infection prevention measures, ensuring that patients within the facility are at a significantly reduced risk of acquiring infections.
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