CareLuminate Quality and Safety Report
Southwest Medical Center
315 WEST 15TH STREET
LIBERAL, KS
(620) 629-6291
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
50%
Warning: Bottom 5% Hospital
Based on 50% of 207 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
46%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Southwest Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Southwest Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Highly recommended hospital for family members.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Southwest Medical Center has an average overall patient satisfaction rating, according to the CMS HCAHPS patient ratings and quality data. The hospital has multiple significant high-patient-mortality concerns, which should be taken into consideration. On the positive side, the hospital provides an average ER wait time, with patients being seen and treated within an average timeframe of 2-3 hours. Additionally, Southwest Medical Center demonstrates proficiency in treating conditions like pneumonia, resulting in fewer readmissions. Furthermore, the hospital performs above-average in maintaining a safe environment, successfully preventing infections in patients. These objective data points provide insight into the quality of care at Southwest Medical Center.
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