CareLuminate Quality and Safety Report
Saint John Hospital
3500 SOUTH 4TH STREET
LEAVENWORTH, KS
(913) 680-6000
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 212 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Saint John Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Nurses Say it Straight
These comments are not from nurses at Saint John Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on CMS HCAHPS patient ratings and quality data, Saint John Hospital demonstrates average healthcare quality. Patients have reported an average overall satisfaction with their experience at the hospital. One positive aspect mentioned by patients is the quiet atmosphere provided by the facility. Mortality rates at the hospital are average for all measured conditions. In terms of emergency care, the hospital has an average wait time with patients being seen and treated within a period of 2-3 hours on average. However, one area of concern is the hospital's struggle with high infection rates.
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