CareLuminate Quality and Safety Report
Boone County Hospital
1015 UNION STREET
BOONE, IA
(515) 432-3140
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
70%
Above Average: Top 50%
Based on 70% of 75 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
70%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Boone County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Depends on the person they see.
Quality of care is average to above average.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Boone County Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Depends on the person they see.
Quality of care is average to above average.
Quality is good at times, but staffing issues are decreasing overall care quality.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Boone County Hospital exhibits average performance in all measured mortality rates. Additionally, the hospital demonstrates an efficient emergency department, with a low wait and treatment time of less than 2 hours. These metrics suggest that Boone County Hospital provides prompt and timely care for its patients.
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