CareLuminate Quality and Safety Report
Van Diest Medical Center
2350 HOSPITAL DRIVE
WEBSTER CITY, IA
(515) 832-9400
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
72%
Above Average: Top 50%
Based on 72% of 108 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
73%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Van Diest Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care is average to above average.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Nurses Say it Straight
These comments are not from nurses at Van Diest Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Quality of care is average to above average.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Van Diest Medical Center consistently demonstrates high levels of patient satisfaction, as reported by its patients. The hospital excels in nurse communication and responsiveness to patient needs, as reported by patients who appreciate the staff's ability to meet their needs promptly. Patients also express their satisfaction with the hospital's cleanliness and appreciate the quiet atmosphere. In terms of quality of care, Van Diest Medical Center maintains average mortality rates across all measured conditions. Additionally, the hospital efficiently handles emergency situations with an ER wait and treatment time of less than two hours. Furthermore, the hospital effectively treats conditions like pneumonia, reducing the need for patients to return for further medical care.
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