CareLuminate Quality and Safety Report
Avera Holy Family Hospital
826 NORTH 8TH STREET
ESTHERVILLE, IA
(712) 362-2631
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
77%
Good: Top 25% Hospital
Based on 77% of 80 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
79%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Avera Holy Family Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Quality of care good, but understaffed like all hospitals.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Quality of care is great, staff is likable.
Decent quality of care in our hospital.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Nurses Say it Straight
These comments are not from nurses at Avera Holy Family Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Quality of care good, but understaffed like all hospitals.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Quality of care is great, staff is likable.
Decent quality of care in our hospital.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Avera Holy Family Hospital has an average performance in all measured mortality rates, indicating that its patient outcomes are within expected ranges. Additionally, the hospital maintains an average emergency room wait time, with patients typically being seen and treated within a range of 2-3 hours.
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