CareLuminate Quality and Safety Report
Floyd County Medical Center
800 11TH ST
CHARLES CITY, IA
(641) 228-6830
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
76%
Above Average: Top 50%
Based on 76% of 124 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
78%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Floyd County Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Nurses Say it Straight
These comments are not from nurses at Floyd County Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Floyd County Medical Center is an institution that exhibits high overall patient satisfaction according to CMS HCAHPS ratings. Patients have reported that the staff is proficient in promptly addressing their needs and excels in meeting their needs with exceptional promptness. In terms of mortality rates, the hospital performs average in every category measured. Additionally, Floyd County Medical Center boasts an efficient emergency room with a low wait and treatment time of less than two hours.
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