CareLuminate Quality and Safety Report
Hegg Memorial Health Center
1202 21ST AVENUE
ROCK VALLEY, IA
(712) 476-8000
Patient
Recommendation
Outstanding: Top 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
90%
Outstanding: Top 5% Hospital
Based on 90% of 43 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
95%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Hegg Memorial Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Hospitals aren't what you think they are, the reality is quite complex.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at Hegg Memorial Health Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Hospitals aren't what you think they are, the reality is quite complex.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Hegg Memorial Health Center demonstrates an average performance in all measured mortality rates. Additionally, the hospital boasts a low emergency room wait and treatment time, with most patients being seen and treated within two hours. These metrics indicate that Hegg Memorial Health Center provides efficient emergency care services.
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of Nurses Recommend to Their Loved Ones