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CareLuminate Quality and Safety Report

Madison County Health Care System

300 WEST HUTCHINGS STREET
WINTERSET, IA
(515) 462-2373

Patient 
Recommendation

Outstanding: Top 5% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

90%
Outstanding: Top 5% Hospital

Based on 90% of 61 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
95%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Madison County Health Care System but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Decent quality of care in our hospital.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.

Nurses Say it Straight

These comments are not from nurses at Madison County Health Care System but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Decent quality of care in our hospital.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.

Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the analysis of CMS HCAHPS patient ratings and quality data, Madison County Health Care System appears to provide an average level of care across all measured mortality rates. Additionally, the hospital demonstrates an efficient emergency department, with an impressively low wait and treatment time of less than 2 hours. These findings indicate that Madison County Health Care System offers prompt emergency services while maintaining an average level of care in terms of mortality rates.

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of Nurses Recommend to Their Loved Ones

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