CareLuminate Quality and Safety Report
Mercyone Siouxland Medical Center
801 5TH ST
SIOUX CITY, IA
(712) 279-2010
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
56%
Weak: Bottom 20% Hospital
Based on 56% of 994 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
53%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mercyone Siouxland Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Nurses Say it Straight
These comments are not from nurses at Mercyone Siouxland Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
It's okay, but could be better. Amazing travelers, but problematic long term staff.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Mercyone Siouxland Medical Center has received low patient satisfaction ratings, with patients reporting that the care team can be slow in meeting their needs. Additionally, the hospital has a lengthy emergency room wait time, with patients waiting on average over 3 hours to be seen and treated. However, the hospital performs above average in preventing infections among its patients. On the other hand, it appears that Mercyone Siouxland Medical Center needs improvement in effectively treating conditions like heart attacks to reduce the need for patients to return to the hospital.
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