CareLuminate Quality and Safety Report
St Lukes Regional Medical Center
2720 STONE PARK BOULEVARD
SIOUX CITY, IA
(712) 279-3500
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 421 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St Lukes Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Nurses Say it Straight
These comments are not from nurses at St Lukes Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Quality of nurses decreased, recommend St. Joseph's, staffing and management issues, struggles on medical-surgical floor, inefficient transfers for neuro patients.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St Lukes Regional Medical Center receives an average overall patient satisfaction rating. According to patient reviews, there have been instances where the care team has been slow in meeting their needs. The hospital does prioritize patient safety and does an exceptional job in preventing infections. On the other hand, the average wait time at the emergency room is longer, with patients typically waiting over 3 hours before being seen and treated.
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