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CareLuminate Quality and Safety Report

Spencer Municipal Hospital

1200 1ST AVENUE EAST
SPENCER, IA
(712) 264-8300

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

74%
Above Average: Top 50%

Based on 74% of 455 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
75%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Spencer Municipal Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Hospitals aren't what you think they are, the reality is quite complex.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

Nurses Say it Straight

These comments are not from nurses at Spencer Municipal Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Hospitals aren't what you think they are, the reality is quite complex.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Spencer Municipal Hospital boasts high overall patient satisfaction, making it a preferred choice among consumers. Patients were particularly pleased with the hospital's quiet atmosphere, enhancing their overall experience. In terms of mortality rates, the hospital performs at an average level across all measured indicators. Additionally, patients can expect prompt and efficient emergency room services, with a low wait and treatment time of less than 2 hours. However, it is worth noting that the hospital faces challenges regarding high infection rates, which could be a point of concern for potential patients.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
STORM LAKE
Strong: Top 20% Hospital
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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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