CareLuminate Quality and Safety Report
Allen Hospital
1825 LOGAN AVENUE
WATERLOO, IA
(319) 235-3941
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 465 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Allen Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommended for bariatric surgery, but good care for pneumonia or similar conditions.
Quality of care in our hospital is really good.
Excellent care provided to patients, mostly.
Definitely recommend loved ones to receive care
Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Quality of care is good overall, but varies by unit.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
Nurses Say it Straight
These comments are not from nurses at Allen Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Not recommended for bariatric surgery, but good care for pneumonia or similar conditions.
Quality of care in our hospital is really good.
Excellent care provided to patients, mostly.
Definitely recommend loved ones to receive care
Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Quality of care is good overall, but varies by unit.
Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Allen Hospital consistently receives high overall patient satisfaction ratings. Patients report being seen and treated in the emergency room on average in 2-3 hours, which is in line with the national average. Additionally, the hospital is exceptional at preventing infections among patients.
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of Nurses Recommend to Their Loved Ones