CareLuminate Quality and Safety Report
Mercy Medical Center - Cedar Rapids
701 10TH STREET SE
CEDAR RAPIDS, IA
(319) 398-6011
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
79%
Strong: Top 20% Hospital
Based on 79% of 903 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
81%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mercy Medical Center - Cedar Rapids but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital, but long ER wait times due to lack of available beds.
Not recommended for bariatric surgery, but good care for pneumonia or similar conditions.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Challenges in ER, but care improves greatly in our unit.
Floors: Excellent care. ER: Not up to par,
Good care, but staffing needs improvement; still comfortable with family coming here.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Nurses Say it Straight
These comments are not from nurses at Mercy Medical Center - Cedar Rapids but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital, but long ER wait times due to lack of available beds.
Not recommended for bariatric surgery, but good care for pneumonia or similar conditions.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
Challenges in ER, but care improves greatly in our unit.
Floors: Excellent care. ER: Not up to par,
Good care, but staffing needs improvement; still comfortable with family coming here.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Poor quality of care with patients arriving from the floor with bad IVs and covered in stool or urine, sometimes without a gown.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Mercy Medical Center - Cedar Rapids is recognized for high overall patient satisfaction. Additionally, the hospital demonstrates exemplary efforts in preventing patient infections. On the downside, it is important to note that the emergency room at Mercy Medical Center experiences lengthy wait times, with patients waiting for an average of over 3 hours before receiving care.
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