CareLuminate Quality and Safety Report
University Of Iowa Hospital & Clinics
200 HAWKINS DRIVE
IOWA CITY, IA
(319) 356-1616
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 2,436 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at University Of Iowa Hospital & Clinics but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly knowledgeable, kind nurses willing to go the extra mile; I would definitely recommend our hospital.
Excellent care, every nurse goes above and beyond.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
WakeMed Raleigh definitely has better care. The staff is well-trained, conscientious, and there is a lot of love and dedication.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
Good nurses are spread thin; need oversight to fill gaps; emphasis on charting and patient satisfaction.
definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.
Excellent care, well staffed.
Nurses Say it Straight
These comments are not from nurses at University Of Iowa Hospital & Clinics but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly knowledgeable, kind nurses willing to go the extra mile; I would definitely recommend our hospital.
Excellent care, every nurse goes above and beyond.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
WakeMed Raleigh definitely has better care. The staff is well-trained, conscientious, and there is a lot of love and dedication.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
Good nurses are spread thin; need oversight to fill gaps; emphasis on charting and patient satisfaction.
definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.
Excellent care, well staffed.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, University of Iowa Hospital & Clinics displays average overall patient satisfaction. Although the hospital performs at an average level across all measured mortality rates, there is room for improvement in certain areas. Patients experience a lengthy wait time in the emergency room, with an average of over 3 hours for initial assessment and treatment. Furthermore, the hospital's performance in treating conditions such as heart attacks and heart failure could be enhanced to reduce readmissions. However, the hospital excels in its efforts to prevent infections, displaying above-average outcomes in this regard.
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