CareLuminate Quality and Safety Report
Southeast Iowa Regional Medical Center
1221 SOUTH GEAR AVENUE
WEST BURLINGTON, IA
(319) 768-1000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
57%
Weak: Bottom 20% Hospital
Based on 57% of 446 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
54%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Southeast Iowa Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Nurses Say it Straight
These comments are not from nurses at Southeast Iowa Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Southeast Iowa Regional Medical Center has an average overall patient satisfaction rating. Patients have reported that at times, the care team can be slow in meeting their needs. In terms of mortality rates, the hospital is average for each measured category. The average ER wait time at the hospital is comparable to other facilities, with patients typically being seen and treated within 2-3 hours. The hospital excels in treating conditions such as heart attacks, resulting in fewer patients having to return for additional care. Additionally, Southeast Iowa Regional Medical Center does an exceptional job of ensuring patients do not acquire infections during their stay.
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