CareLuminate Quality and Safety Report
Mercyone Newton Medical Center
204 N 4TH AVE E
NEWTON, IA
(641) 792-1273
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
59%
Weak: Bottom 20% Hospital
Based on 59% of 136 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
57%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Mercyone Newton Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Depends on the person they see.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses Say it Straight
These comments are not from nurses at Mercyone Newton Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Depends on the person they see.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Mercyone Newton Medical Center has an average overall patient satisfaction rating. The hospital demonstrates average performance in every measured mortality rate, indicating that there are no significant variations in patient outcomes compared to other healthcare facilities. With an average ER wait time of 2-3 hours, patients are seen and treated in a timely manner. Notably, the hospital excels in treating conditions such as heart failure and pneumonia, successfully reducing the need for patients to be readmitted. However, it is worth noting that the hospital does face challenges in maintaining low infection rates.
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