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CareLuminate Quality and Safety Report

Unitypoint Health - Marshalltown

55 UNITYPOINT WAY
MARSHALLTOWN, IA
(641) 754-5151

Patient 
Recommendation

Poor: Bottom 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

61%
Poor: Bottom 25% Hospital

Based on 61% of 190 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
59%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Unitypoint Health - Marshalltown but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very good care, small hospital, limited services, up-to-date facilities

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Trust the quality of care, feel safe here receiving treatment in our hospital.

Level of care at hospital is outstanding

Nurses Say it Straight

These comments are not from nurses at Unitypoint Health - Marshalltown but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very good care, small hospital, limited services, up-to-date facilities

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.

Trust the quality of care, feel safe here receiving treatment in our hospital.

Level of care at hospital is outstanding

Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Unitypoint Health - Marshalltown provides an average level of overall patient satisfaction. The hospital is average in every measured mortality rate and exhibits an average ER wait time, with patients being seen and treated within 2-3 hours on average. Furthermore, the hospital demonstrates effectiveness in treating conditions such as pneumonia, thereby reducing the need for patients to return to the hospital. However, Unitypoint Health - Marshalltown faces challenges in maintaining low infection rates.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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IOWA FALLS
Above Average: Top 50%
70%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
(or email us at info@careluminate.com)

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