CareLuminate Quality and Safety Report
Fairbanks
8102 CLEARVISTA PARKWAY
INDIANAPOLIS, IN
(317) 849-8222
Patient
Recommendation
Outstanding: Top 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
89%
Outstanding: Top 5% Hospital
Based on 89% of 112 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
93%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Fairbanks but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
Quality of care is great, staff is likable.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Nurses Say it Straight
These comments are not from nurses at Fairbanks but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Hospitals aren't what you think they are, the reality is quite complex.
Depends on the person they see.
Quality of care is great, staff is likable.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Fairbanks Hospital demonstrates high overall patient satisfaction, although there are notable challenges reported by patients regarding staff responsiveness to their needs. However, patients express positivity towards the hospital's cleanliness. In terms of measured mortality rates, Fairbanks Hospital performs at an average level. Nevertheless, the hospital faces difficulties in managing high infection rates.
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