CareLuminate Quality and Safety Report
Physicians' Medical Center LLC
4023 REAS LN
NEW ALBANY, IN
(812) 206-7660
Patient
Recommendation
Excellent: Top 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
84%
Excellent: Top 10% Hospital
Based on 84% of 92 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
87%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Physicians' Medical Center LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Hospitals aren't what you think they are, the reality is quite complex.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at Physicians' Medical Center LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Hospitals aren't what you think they are, the reality is quite complex.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Physicians' Medical Center LLC provides an average level of care, as indicated by the CMS HCAHPS patient ratings and quality data. Although their mortality rates are on par with other facilities, the hospital faces challenges with high infection rates. It is important for consumers to be aware of these findings when considering the quality of care at Physicians' Medical Center LLC.
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