CareLuminate Quality and Safety Report
Community Hospital North
7150 CLEARVISTA DR
INDIANAPOLIS, IN
(317) 621-5335
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 433 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Community Hospital North but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Certain surgeons are better; overall hospital care is safe.
Excellent care, every nurse goes above and beyond.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Highly recommend hospital for quality care.
Excellent care, patient-first approach.
It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
Highly recommend hospital for mother/baby care, complete confidence in department. Would not recommend residency clinic for OB/GYN services.
Absolutely recommend this hospital, exceptional care received for my family member, top quality.
Nurses Say it Straight
These comments are not from nurses at Community Hospital North but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Certain surgeons are better; overall hospital care is safe.
Excellent care, every nurse goes above and beyond.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Highly recommend hospital for quality care.
Excellent care, patient-first approach.
It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
Highly recommend hospital for mother/baby care, complete confidence in department. Would not recommend residency clinic for OB/GYN services.
Absolutely recommend this hospital, exceptional care received for my family member, top quality.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Community Hospital North has an average overall patient satisfaction rating. The hospital excels in ensuring patients do not acquire infections during their stay. However, it is important to note that the hospital has a lengthy emergency room wait time, with an average of over 3 hours for patients to be seen and treated.
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