CareLuminate Quality and Safety Report
Orthoindy Hospital
8400 NORTHWEST BLVD
INDIANAPOLIS, IN
(317) 956-1000
Patient
Recommendation
Outstanding: Top 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
89%
Outstanding: Top 5% Hospital
Based on 89% of 717 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
93%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Orthoindy Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Quality of care is great, staff is likable.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality of care in hospital varies by unit, some excel while others fall short.
Quality of care good, but understaffed like all hospitals.
Nurses Say it Straight
These comments are not from nurses at Orthoindy Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very good care, small hospital, limited services, up-to-date facilities
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Quality of care is great, staff is likable.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Quality of care in hospital varies by unit, some excel while others fall short.
Quality of care good, but understaffed like all hospitals.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Orthoindy Hospital demonstrates a high level of patient satisfaction. Patients consistently praise the excellent nurse communication and the ability of the staff to respond quickly to their needs. The staff at Orthoindy Hospital is reported to be proficient in meeting patient needs promptly. In addition, patients express satisfaction with the cleanliness and quiet atmosphere of the hospital. However, it's important to note that the hospital's measured mortality rates are average, and there are challenges in effectively managing infection rates.
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