CareLuminate Quality and Safety Report
Community Hospital South, Inc.
1402 E COUNTY LINE RD S
INDIANAPOLIS, IN
(317) 887-7000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 344 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Community Hospital South, Inc. but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Definitely recommend loved ones to receive care
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Quality of care in our hospital is really good.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Nurses Say it Straight
These comments are not from nurses at Community Hospital South, Inc. but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
A strong advocate, believes in the care provided, and recommends hospital to friends and family.
Definitely recommend loved ones to receive care
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Quality of care in our hospital is really good.
"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Community Hospital South, Inc. exhibits average overall patient satisfaction and mortality rates compared to other hospitals. However, it is important to note that the hospital faces a challenge in terms of longer emergency room wait times, with an average wait time exceeding 3 hours for patients to be seen and treated. On the positive side, in terms of patient safety, the hospital excels at preventing infections and shows exceptional aptitude in this area.
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