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CareLuminate Quality and Safety Report

Community Hospital

901 MACARTHUR BLVD
MUNSTER, IN
(219) 836-1600

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

74%
Above Average: Top 50%

Based on 74% of 752 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
75%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.

It's great! Patients well cared for, quality care is really good. Would recommend to family.

Hospitals suffer from inadequate staffing, overwhelming physicians, and a high turnover rate among young nurses. Change is needed.

I love WakeMed. They don't overload us, they care and listen.

Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.

It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.

Children's Ed and the OR are good places. Personally, confident about family going to WakeMed Raleigh.

Highly recommend this hospital, excellent care, strong safety culture, continuous evaluation and evidence-based approach.

Definitely recommend this facility. Enjoy working here and full confidence in quality of care provided to patients.

Nurses Say it Straight

These comments are not from nurses at Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.

It's great! Patients well cared for, quality care is really good. Would recommend to family.

Hospitals suffer from inadequate staffing, overwhelming physicians, and a high turnover rate among young nurses. Change is needed.

I love WakeMed. They don't overload us, they care and listen.

Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.

It's really good, my favorite. Nurses take patient care seriously, collaborate, monitor fetal heart rate, prioritize concerns, and include patients in decision-making.

Children's Ed and the OR are good places. Personally, confident about family going to WakeMed Raleigh.

Highly recommend this hospital, excellent care, strong safety culture, continuous evaluation and evidence-based approach.

Definitely recommend this facility. Enjoy working here and full confidence in quality of care provided to patients.

Excellent care, well staffed.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Community Hospital has received high overall patient satisfaction ratings according to the CMS HCAHPS patient ratings and quality data. However, it is important to note that the hospital has a long wait time in the emergency room, with patients typically waiting for over 3 hours to be seen and treated. Additionally, the hospital does not excel in treating conditions such as heart attacks, heart failure, and pneumonia, which may result in patients needing to return to the hospital. Despite these areas of improvement, Community Hospital stands out for its exceptional efforts in preventing infections among its patients.

Nearby Hospitals

Franciscan Health Munster
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Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
68%

of Nurses Recommend to Their Loved Ones

Franciscan Health Hammond
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HAMMOND
Concerning: Bottom 10% Hospital
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of Nurses Recommend to Their Loved Ones

Franciscan Health Dyer
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DYER
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of Nurses Recommend to Their Loved Ones

St Catherine Hospital Inc
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Estimated Nurse Recommendation
EAST CHICAGO
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of Nurses Recommend to Their Loved Ones

Methodist Hospitals Inc
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Estimated Nurse Recommendation
GARY
Weak: Bottom 20% Hospital
53%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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