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CareLuminate Quality and Safety Report

Memorial Hospital And Health Care Center

800 W 9TH ST
JASPER, IN
(812) 996-2345

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

74%
Above Average: Top 50%

Based on 74% of 426 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
75%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Memorial Hospital And Health Care Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Decent quality of care in our hospital.

Hospitals aren't what you think they are, the reality is quite complex.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Nurses Say it Straight

These comments are not from nurses at Memorial Hospital And Health Care Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Decent quality of care in our hospital.

Hospitals aren't what you think they are, the reality is quite complex.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Memorial Hospital And Health Care Center receives high overall patient satisfaction ratings, indicating a favorable experience for their patients. The hospital is notably praised for providing a quiet atmosphere, promoting healing and comfort. With an average emergency room wait time, patients receive timely care, with most being seen and treated within 2-3 hours. Additionally, the hospital's focus on effectively treating conditions like heart failure leads to a reduced need for patients to return for further care. However, it is important to note that the hospital faces challenges in maintaining lower infection rates, an area that requires improvement.

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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