CareLuminate Quality and Safety Report
Bluffton Regional Medical Center
303 S MAIN ST
BLUFFTON, IN
(260) 824-3210
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
66%
Below Average: Bottom 50% Hospital
Based on 66% of 279 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
65%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Bluffton Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Hospitals aren't what you think they are, the reality is quite complex.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at Bluffton Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Hospitals aren't what you think they are, the reality is quite complex.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality of care in hospital varies by unit, some excel while others fall short.
Highly skilled and dedicated medical staff, definitely recommend hospital for loved ones, especially in the Emergency Department.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Bluffton Regional Medical Center has achieved high overall patient satisfaction, as reported by patients who found the staff to be responsive to their needs and excellent in providing prompt assistance. The hospital has received positive feedback regarding the cleanliness of its facilities. While the hospital has an average performance in every measured mortality rate, it demonstrates notable efficiency in its emergency department by maintaining a low wait and treatment time of less than 2 hours. Additionally, Bluffton Regional Medical Center effectively manages conditions like heart failure, reducing the need for patients to return. However, it should be noted that the hospital faces challenges in maintaining low infection rates.
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