CareLuminate Quality and Safety Report
Community Hospital East
1500 N RITTER AVE
INDIANAPOLIS, IN
(317) 355-5411
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
80%
Strong: Top 20% Hospital
Based on 80% of 610 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
82%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Community Hospital East but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good; I would honestly say it's comparable to other hospitals in the area.
Good care, better than surrounding hospitals, room for improvement, staff stretched thin, limited time with each patient.
First choice for patients, highly recommended for loved ones.
Comfortable referring family, very good nursing care. Professional nurses. Better quality than previous hospital. Selective hiring. New nurse program, additional training.
Quality of care is excellent, dedicated team providing best care possible to every patient.
Exceptional quality of care, dedicated and expert medical staff; I would definitely recommend our hospital.
Confident in doctors, recommended hospital for cardiac issues, chose KU for academic opportunities and specialties.
KU > AdventHealth. Chased doctors at AH, missed things. KU's provider team proactive in potassium replacement and pain management.
Definitely recommend our hospital; great place. Had personal experience as patient, would recommend to someone I love.
Nurses Say it Straight
These comments are not from nurses at Community Hospital East but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good; I would honestly say it's comparable to other hospitals in the area.
Good care, better than surrounding hospitals, room for improvement, staff stretched thin, limited time with each patient.
First choice for patients, highly recommended for loved ones.
Comfortable referring family, very good nursing care. Professional nurses. Better quality than previous hospital. Selective hiring. New nurse program, additional training.
Quality of care is excellent, dedicated team providing best care possible to every patient.
Exceptional quality of care, dedicated and expert medical staff; I would definitely recommend our hospital.
Confident in doctors, recommended hospital for cardiac issues, chose KU for academic opportunities and specialties.
KU > AdventHealth. Chased doctors at AH, missed things. KU's provider team proactive in potassium replacement and pain management.
Definitely recommend our hospital; great place. Had personal experience as patient, would recommend to someone I love.
Shorter version: Excellent care, educated staff, doctors advocate for patients, interdisciplinary team, would recommend any unit for loved ones.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Community Hospital East consistently achieves high overall patient satisfaction scores, indicating a positive patient experience. Patients at this hospital experience an average Emergency Room (ER) wait time, with prompt assessment and treatment occurring within 2-3 hours on average. The hospital excels in effectively treating conditions like pneumonia, minimizing the need for patients to seek further care at the hospital. However, it is important to note that the hospital has faced challenges in maintaining lower infection rates.
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