CareLuminate Quality and Safety Report
Memorial Hospital Of South Bend
615 N MICHIGAN ST
SOUTH BEND, IN
(574) 647-1000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 444 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Memorial Hospital Of South Bend but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
It's great! Patients well cared for, quality care is really good. Would recommend to family.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Top-notch care, prioritizing safety, compassionate, high-quality, trust in dedicated healthcare professionals to deliver the best care.
I love WakeMed. They don't overload us, they care and listen.
Highly recommend hospital for quality care.
Exceptional care, prioritize patients and families above all.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Nurses Say it Straight
These comments are not from nurses at Memorial Hospital Of South Bend but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
It's great! Patients well cared for, quality care is really good. Would recommend to family.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Top-notch care, prioritizing safety, compassionate, high-quality, trust in dedicated healthcare professionals to deliver the best care.
I love WakeMed. They don't overload us, they care and listen.
Highly recommend hospital for quality care.
Exceptional care, prioritize patients and families above all.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Cannot receive care here due to insurance.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Memorial Hospital Of South Bend demonstrates average overall patient satisfaction. The hospital, however, shows several notable concerns regarding high-patient mortality rates. Additionally, patients experience considerable wait times in the emergency room, with an average time exceeding 3 hours before being seen and treated. Nevertheless, the hospital exhibits commendable proficiency in treating conditions such as heart attacks, reducing the chances of patients requiring readmission. Furthermore, Memorial Hospital Of South Bend excels in its efforts to prevent infections among its patients, surpassing the average standards in this aspect.
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